Pinnacle Insurance plc Helpucover frequently asked questions.

1. Is Helpucover available to anyone?

As long as you can satisfy the following conditions:

 a.   you are applying for, or already have, a residential mortgage that is not in arrears. Please note: "Buy to Let" mortgages are excluded.

 b.   you are over 18 years old and under the age of 65.

 c.   you are in full time employment or self employed for at least 12 consecutive months immediately prior to the start date of the Helpucover policy.

 d.   you are working and living in the United Kingdom, the Channel Islands or the Isle of Man.

You may also be eligible for continued cover if you worked and lived in the United Kingdom, the Channel Islands or the Isle of Man at the start date of the Helpucover policy, and you are subsequently posted to work outside the United Kingdom, the Channel Islands or the Isle of Man for, and you are:

 e.   a member of the British Armed Forces or a civil servant in a British Embassy or Consulate; or,

 f.   your employer is a United Kingdom registered company and you are assigned to work within the European Union.

View Helpucover Policy Details
 

2. Are there any waiting periods before i can make a claim on Helpucover ?

The "waiting period"  before you can claim will depend on the type of cover you select. The longer the waiting period you choose the lower your monthly premiums will be. Helpucover offers a range of waiting periods for you to choose from as follows:

 - back to day one cover

 - 30 day waiting period

 - 60 day waiting period

 - 90 day waiting period

 -180 day waiting period

You can start claiming your Helpucover Mortgage Payment Protection Insurance after the wait period you have selected is over, for sickness or accident as certified by your doctor. For an unemployment claim you cannot claim within the first 120 days (for new borrowers) and 180 days (for existing borrowers) of the start date of your policy, but after that period you can also claim after the wait period you have selected has expired.

View Helpucover Policy Details

3. Is there a limit on the maximum monthly benefit from Helpucover ?

The monthly benefit you choose must not exceed:

 - the amount of the monthly repayment under the mortgage agreement, together with;
 - an amount in respect of mortgage related outgoings which must not exceed the greater of either:

(i) 25% of your mortgage agreement amount
(ii) Your total mortgage related outgoings

 - the maximum monthly benefit payable under the Helpucover policy is £2,000 or 65% of your gross monthly income, whichever is less.

View Helpucover Policy Details

4. Is there anything I won't be covered for ?

The main instances when you will not be covered under the Helpucover policy are as follows:

a self-inflicted injury, being under the influence of, alcohol or drugs;
any condition, injury, illness, disease, sickness or related condition which you knew about (or ought reasonably to have known about) at the policy start date; or, for which you sought or received advice, treatment or counselling from any doctor during the 12 months immediately before the policy start date;

This exclusion does not apply if you have been continuously insured and you have been symptom free and have not consulted a doctor or received treatment for the condition in the 12 months immediately prior to your claim.
normal pregnancy, miscarriage or abortion
any condition of a mental or nervous origin unless certified and under the continuing care of a consultant psychiatrist;
backache or related conditions unless there is supporting medical evidence. Such evidence may be a report from an appropriate consultant or from your doctor in either case an MRI, CT scan or equivalent, may be required
In addition, in the case of a disability claim you must:

(i) be under the regular care and attendance of your doctor; and

(ii) be prevented from working only as a result of the disability.
If you have also selected unemployment cover the main instances when you will not be covered are:

(i) unemployment resulting from any condition excluded under the disability exclusions;

(ii) if at the start date you knew you would become unemployed or you had reason to believe that you might become unemployed;

(iii) if you are made unemployed or are told that you will be made unemployed within 120 days of the start date (for new borrowers) or 180 days (for existing borrowers);

(iv) if your work was seasonal, casual or temporary or unemployment is a regular feature of your work;

(v) if you resign or you accept voluntary unemployment;

(vi) if you lose your job because of misconduct, fraud or dishonesty.
 

View Helpucover Policy Details
 

How to get a quote for Pinnacle Insurance plc Helpucover unemployment insurance

To get a quote for Pinnacle Insurance plc Helpucover accident, sickness and unemployment insurance click the quote link above and fill in a few details about your age and level of cover you require. You can choose between accident and sickness cover or unemployment, accident and sickness cover, as well as the waiting period you require before the Helpucover benefit pays out.

Themortgagearrangers is an introducer/affiliate to Pinnacle Insurance plc who are one of the UK's leading providers of mortgage unemployment insurance and is part of BNP Paribas.